The Role and Educational Requirements of a City Auditor

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The 2017 Oakland Parking Enforcement

Brenda Roberts is a long-time resident of Oakland and has more than 30 years of experience in accounting and finance. Brenda D. Roberts’ career includes the critical role of City Auditor for the City of Oakland. As City Auditor, she directed and managed performance audits of City operations and finances, including the audit of the City’s Parking Enforcement Department.

In 2017, Brenda Roberts’ team of auditors examined financial records related to the voiding or canceling parking citations. The auditors reviewed records for a nearly four-year period, to verify the voiding of these parking citations, or parking tickets was warranted and approved, since every parking citation represents fees to be paid to the City. Voided parking tickets is cancelled or foregone revenue to the City.

The audit found the City Parking Enforcement team issued $102 million in citations during the period, but $2 million of those were voided – most did not include valid reasons for the cancellations. In addition to this unapproved practice of voiding parking tickets, the audit highlighted several areas within the department that needed to be addressed. The consensus was that parking enforcement management had not provided the oversight required to manage the employees and the functions of the department. Management failed to establish acceptable error rates related to the number of voided parking tickets deemed to be reasonable, nor did they leverage available technology to the department’s advantage for reporting and monitoring of activities.

City Auditor Roberts recommended the Parking Enforcement Department eliminate certain unnecessary programs, to focus on the primary tasks of the group, to upgrade its technology, and to establish concrete policies and procedures regarding voiding of parking citations.

Oakland’s Zero Waste Environmental Plan

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Internal Auditors Can Now Access Three New Internal Auditor Blogs

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